Comcast X1 Box Issues

Comcast X1 Box IssuesTroubleshoot Your Home WiFi Network with Xfinity xFi. I noticed we started having an issue with one of our X1 DVR boxes about a week ago. A week ago I made some changes and decided to use it. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu. Overview of Xfinity Gateways. ‎Continued cable box shutting off. Comcast announces nationwide launch of Xfinity xFi Pods, further improving in-home WiFi coverage and differentiating our high-speed Internet service. Xfinity DVR refusing to record shows. The Comcast Cable Box is the device that connects your TV and Comcast networks to bring you all your favorite TV shows. The old, legacy iGuide boxes only support standard QAM tuners. Xfinity MoCA configs (how it works)? : r/Comcast_Xfinity. After the 3rd technician in 2 weeks came, he discovered our Comcast Cable Box that houses the wires was not properly shut allowing birds to come . Unplug the power cord from both your X1 box/router, and the wall outlet. The device, called the Xumo Stream Box, was mentioned at the National Association of Broadcasters’ (NAB. X1 set-top boxes pdf manual download. However, the sound is not cut out as i directly hook my sound system to x1 box. Don't forget about splitters that may be in a garage, or basement or attic. Since installation, using Xfinity via the X1 box is excruciatingly slow. If there is an amplifier in the line. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. Turn Smart Resume On or Off from X1 Settings. • The "To:" line prompts you to "Type the name of a person". Switch the input on the TV to view the FireTV OS running on the Amazon Fire TV Cube. Check to see if Living Room appears on your TV. Actually, use a wired connection, if available. On occasion, your power may start working before your Xfinity services. Anybody else have this problem with new X1 cable boxes? Ag . The Comcast gateway is in bridge mode. The TV is a Sony Bravia KDL-55EX640 with 4 HDMI inputs. Please share your complaints and troubles with Comcast including services, billing, customer service interactions, etc. I can access the DVR functionality, but no Live TV. Turn off or unplug your modem and your router. Purchased Sony A90j 4k HDR TV. Learn how to optimize your entertainment experience with X1, Stream TV, and Flex. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. Using the Down arrow, highlight the Device Settings. I have tried all the suggestions and gone through all the box and TV power off requests from Comcast and on my own. 6 Comcast Secrets… Some of Them Dirty. I had my x1 box replaced but the …. Xfinity Instant TV Troubleshooting. Introducing the Xfinity Voice Remote – only from Xfinity. Comcast installed a filter on my line without me reporting any issues. Whether your Cloud recordings get transferred depends on the location. In the era of smart TVs, Comcast is discovering that its Xfinity X1 platform has more value than the box it sits inside. Sound and picture problems on multiple sets and multiple channels happen when the signals for the channels you are trying to watch are too weak or have too much noise. XR2 and XR5 Remote Control Buttons and Functions on Xfinity X1. The voice control on the magic remote though won't work with the X1, when you press the button it opens google. Get the most out of Xfinity from Comcast by signing in to your account. If the Xfinity Flex box is not working, try to determine the cause to find a quick fix. 1 Message Wednesday, June 30th, 2021 2:37 AM Closed 4K box issues I recently bundled cable and internet with Xfinity and have had nothing but issues getting the correct box sent to me. Checked the Flex FAQs & found nothing that describled the Flex box's operations. To send a "Peer to peer" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to. Run a Full Network Test If you have an xFi Gateway, you can use the Xfinity app to run a full network test to detect and troubleshoot connectivity issues. Follow the prompts to determine what the issue may be and get tips on how to fix it. We are having pixelation problems since July 13, 2020. ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels on Xfinity Flex streaming devices. Xfinity Flex without the internet? : r/Comcast_Xfinity. Xfinity Flex is not working? Complete troubleshooting guide. Press the Xfinity button on your remote. Older boxes did not use or support HDCP so there were no issues using a splitter. I compared the picture we're getting through the DVR to the picture from our streaming services. This box has always worked fine, gives me 4k signal, and is extremely fast loading 3rd party apps and while using the voice remote. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Xfinity X1 cable box and sound drop out? : r/Comcast. URL of this page: Page 2 REBOOT YOUR X1 TV BOX WHEN TROUBLESHOOTING AN ISSUE WITH YOUR XFINITY X1 TV BOX,. ‎TV Pixelating for Over a Month. com or learn more at Xfinity Web Remote for X1 and Flex. Peacock App on Xfinity Flex and Xfinity X1. Especially with ongoing service problems and especially with ongoing pixelation problems, we typically recommend having a tech out to ensure a more thorough resolution. com TechSolutions">How to Fix a Comcast X1 DVR. I’ve been through several Cable boxes as well as in my house the same problems trying to watch Paramount Plus on my TV. Turn Captions On or Off Using the X1 Accessibility Settings Menu. Customers with xFi Gateways can troubleshoot connectivity issues using the Xfinity app. , "Best street food in the world on YouTube. Are you having trouble logging into your Xfinity Connect email account? Don’t worry, you’re not alone. It's just not outputting a picture to the TV. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The old cable box had RCA audio out ports, which ran to the Control4 system. Yes you have to unpair the RF pairing to the box before trying to learn the IR. Release the button and reinsert the batteries. Note: You can also say "BritBox" into your Xfinity Voice Remote to open the app. Audio comes thru OK but video freezes on previous channel. The agent also told me the obvious that I could unplug the box to power it down. ‎Why are comcast employees totally unaware that x1 boxes have …. COMCAST X1 GETTING STARTED MANUAL Pdf Download. They are multi-room devices, so move it to another room/tv and stream the dvr content off the box in the other room to the quiet little box in audio room. Through his app, he was able to see that the signal strength to my X1 box wasn’t strong enough, even though I was not having internet connection issues. Be patient for a few minutes before connecting it back to the power outlet. Automatically Erase Recordings: The X1 DVR will automatically erase programs when space is needed. I have replaced the set top box twice and still the issue is not resolved. It definitely sounds like you are going to need a new box. Netflix, Prime Video, Hulu, YouTube, and all other streaming services use your Internet service and will count. ‎TV keeps freezing randomly. Is the set top box plugged directly into the TV on the HDMI port the TV. Or: Ensure your cables are tightly secured. Ultra-low lag times for enhanced gaming. The wireless boxes seem to be working fine. My new X1 box "Comcast X1 XG1v4-A 4K Primary TV Box" Does not have a TOS output, only HDMI out. Xfinity Cable Box Not Working:. Using your TV remote, press the input/source button. Channel 233 (CBS) freezes 10 or 15 times every hour on all TVs. Yet when I try to watch a single show on my TV using the app on the cable box. Most likely signal issues to that box, not from the remote but on the coax cable side. Go down to Audio Language (SAP) Reset. Applications on the X1 box are fine. You can then change to a different resolution by pressing the. What is the Comcast X1 set top box? — The Desk. @Jmuss28 wrote: Ever since I upgraded to the X1 box my volume has fluctuated from channel to channel, either being really loud to unable to hear. Xfinity Voice Remote FAQs. Anyway, he swapped it out with a brand new device (the PX013ANM was a refurbished unit), an XG1v4-A, which is so quiet I can hardly hear anything. All signal issues such as old cables, loose connectors, bad or out of calibration amplifiers, or an overloaded data center will create these delays. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Related Topics: Technology Xfinity Xfinity cable Xfinity issues Xfinity problems Xfinity Wi-Fi. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Highlight Device Settings and press OK on your remote. The technology was previewed today by Comcast Chairman and CEO Brian L. For eligible Xfinity customers, you can link your Xfinity account to your Peacock account through the Peacock application on your X1 or Flex device. 4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. The following X1 TV Boxes aren’t compatible with the Disney+ app: RNG150, including the following models: PCRNG150BNMD - Pace RNG150N-M. When you enter the app, select Start Free Trial or Sign In if you already have an account. When I use a splitter though - even the one that Xfinity provides - only my TV will work. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. 1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. I'll try to provide all the relevant information with the hopes someone can provide some clarity for me! I have X1 service at my home and Xfinity 1Gig Internet. It's like the contrast was totally jacked up on the screen. Comcast Xfinity's newest dvr set top box, the XG1v4 4k UHD is a serious upgrade from the previous model. This will restart all of the boxes inside your home and can take up to 20 minutes. This will allow you to stream audio to the device from your TV Box. Also, check that the cable connections are s. 4, so a splitter that supports HDCP 1. This will make sure everything is updated properly and refreshed. Keep pressing CH ^ until the TV turns off. I have a comcast xfinity cable box, and in back of it there is an audio/video port for the yellow/red/white cables? Sony ericsson xperia x1 update via pc update service says i have a modified software so it …. ‎Pixelated, garbled picture. Tried different hdmi cable, called tech support, even ran LAN wire to box for stronger connection. Apple TV+ App on Xfinity X1 and Flex overview. For more information, please see Restart Your X1 TV Box. I chatted online with an Xfinity rep, and she assured me that my closest Xfinity store had …. ‎how to power off xfinity flex box. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as other non-DVR X1 devices. Here’s the first method that allows you to reset the device using the “Help Menu. The Comcast-Charter JV expects connected TV devices with the new Xumo branding to hit the market in late 2023. Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit the content by connecting it to an HD television. RNG150, Pace and Arris XG1v1, Arris Gen 2, Samsung XG2v2, and Pace Xi3 X1 TV Boxes and Pace Xi5 Flex streaming TV Boxes are not supported. For a quick list of phrases you can use with your remote. This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up …. Go to Recordings and select Recently Deleted. cutting out for last 2 weeks. I recently upgraded my main room TV from an older 1080p LED to a new 4K Samsung QLED-OLED Hybrid TV and wanted to finally change out my XG1v3 DVR/Tuner to take advantage of 4K support from a newer XG1v4 DVR/Tuner. Xfinity Cable Box Not Working:How To Fix. ESPN+ offers streaming access to live sporting events, original content …. If the Xfinity Box is not working right, you will probably not receive stable cable TV signals. Which pretty much bites, I would like Comcast to fix this problem, if it's only an issue of coding and how the Main Office streams cable. I recently talked with CS about switching from regular to X1. Xfinity Will No Longer Play Though HDMI Splitter. On the Services tab, tap the Troubleshoot button in the Flex section. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. My audio & video do not sync properly. If you’re activating a gateway, you might be prompted to start the activation as soon as you sign in. 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV. You can use this information to: Identify your equipment. It's also worth inquiring about reformatting your DVR, which resets the DVR and erases all recordings. Xfinity Internet and WiFi Connection Troubleshooting. Use the right or left arrow buttons to get to the gear icon and then press OK to go to Settings. Wait about 20 seconds, then plug it back in. You can go to the diagnostics screen and check signal levels: Hold EXIT down for at least 5 seconds. Comcast’s X1 Platform Might Have “National Known Issue” Stopping …. Xfinity just sent RNG150N for X1. Select the “Refresh Now” option in the sub-menu and. Comcast Customer Service supports TTY/TTD. Follow the on-screen prompts to determine if there is a connectivity issue and how best to fix it. XG2v2 (Non-DVR; Pace Model) XG1v3 (DVR; Arris or Pace Model) XG1v4 (DVR; Arris Model) XiD (Non-DVR; Pace or …. Note: The WPS button on the xFi Advanced Gateway (XB7/XB8) is located on the rear of the device. If you have Xfinity Voice service and are using an eMTA modem, press the reset button on the back of the unit with a non-metallic pointed object. @SDColes wrote: Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. Check back often for a reply in this thread from a Comcast Official Employee. I've checked, tightened and replaced all the cables. Press and hold the Xfinity button and Info button until the status LED changes from red to green (about 5 seconds). Software is updated every day on X1 Box. Reboot the cable box by unplugging it from the wall outlet. FAQ: All about X1 Comcast Cable TV. Throw the X1 box out the window. hold the remote for the set top box and press both the Xfinity button and the mute button and the same time holding them both down until the red LED on the remote turns to green. When it asks for the model of the cable box enter it from the x1 box and hit enter and it will give you choices. To repair, press the Xfinity and info buttons for 3 seconds and then follow the on-screen instructions. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your …. Comcast's new X2 platform moves your DVR recordings from the box …. If neither the Help Menu nor the Power Button works, you should just remove the power plug from the box. Your Gateway is trying to make a connection with another wireless device. If you’re using an XRA Large Button Voice Remote, you can press and …. If you select Restart a Single TV Box, you will be taken to the TV Box selection screen. It should also work to connect the X1 to one of your TV inputs other than the ARC input, and connect the ARC input to. Xfinity 4 k boxes (replaced 4 boxes so far within a month) signal is on and off all the time. One box setup easily and the second was a complete failure with the "voice guidance" loop issue right away. I just took my house back from almost all WiFi to almost all Gigabit Ethernet because of issues with WiFi and Streaming Video that we're …. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. Comcast Wi-Fi-based 4K Cable Boxes Failing. Instead, type "Xfinity Support" there. Xfinity On Demand Error Codes and Troubleshooting Steps">Xfinity On Demand Error Codes and Troubleshooting Steps. Yeah they seem to do a lot of firmware updates, this is to ensure that new methods that are used to "steal" cable can't be used anymore, is what my guess would be. Get status information for devices & tips on troubleshooting. • - As you are typing a drop-down list appears. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. If you do not see confirmation, press the Xfinity button again. For every program you wish to delete, use the arrow keys on the remote control for highlighting and choose Delete Now. no signal" but cable box on and working. If the TV turns on, you're all set!. I tried to restart my X1 box by unplugging it as well as restarting it via signalneither have worked. Click "Send a private message" and private message me. Some Xfinity devices have varying speeds: If your certain it's not the internet causing the issue: The other cause of a sluggish Xfinity TV box . The cable is connected to the HDMI1 input (ARC) . Xfinity 4K XG1v4 Cable Box Audio Output. Replaced first box with new one and still having the same exact …. Learn more about installing your new Xfinity X1 TV Box. Disney+, Netflix streaming, Amazon Prime Video and Hulu membership required. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. on the front of your cable box for 10 seconds. Comcast didn't declare war on Tor. I checked the settings on my X1 box and it was set appropriately for my TV (highest refresh rate). About four days ago, my X1 DVR box died. These codes alert the user that something is not functioning properly. This is in Houston, Gallaria area. 99 a month, which lets you record 50 to 100 shows at once. They both work fine when individually hooked directly to the cable wall outlet too. Press and hold the Setup button (XR2, XR5, XR11). My guess is technical problems with any Wi-Fi access points EXCEPT Comcast's own Wi-Fi access points. The issue can occur on a single channel or multiple channels due to the frequency or frequency range that the channel is delivered on. Connect both the Xfinity TV box and the 2nd generation Amazon Fire TV Cube directly to the TV, preferably using HDMI. The fix would be for Comcast to fix that SNR because the cable …. ‎Requires Xfinity Internet Error on Apps. I've replaced all of the connecting cables and still no luck. Thanks for the help in advance. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way …. Depending on your cable box model, it may be helpful to remove the power . Xfinity Community Forum">‎DVR pixelation. A guide for connecting basic devices like game consoles, cable or satellite boxes, dvd or blu-ray players, and other devices to your Samsung TV. Comcast launches Sling International on X1. Some struggle to connect their Comcast cable boxes to their TVs. I’m technology-minded, makes sense. On the most used TV, the sound on all channels drops out about every 3 days and the only way to get it back is to unplug the X1 box and plug it back in …. You should choose a power outlet close enough to the TV that you'll be able to place the box near the TV without stretching or bending any wires. Xfinity/Comcast X1 xi6/xid1 box issues w/samsung tv and marantz. Temp fix but still crashes when I want to use the remote. I am a long time customer of Comcast/Xfinity. has unacceptable SNR and is the root cause of all issues. *Compatible with X1 and non-X1 TV Boxes. Xi6 Wireless TV Boxes (X1 and Flex), Pace Xi5 TV Boxes (X1 and Flex), Pace XiD TV Boxes (X1) and XG1v4 DVR TV Boxes (X1) connected to your TV via HDMI cable are capable of the HDMI Device Control (HDMI-CEC) feature. Disconnected Comcast Xfinity Set. To set up a WiFi connection: Press the WiFi Products with WPS button on the computer or the WiFi product, or. Comcast will not fix their mistake. I agree to Money's Terms of Use and Privac. and alternative solutions among their competitors in order to apply necessary. See where the WPS button is located on different gateways in the pictures below. > This feature was disabled to address issues that our customers had with keeping their TV and TV Box power synchronized. Reset the remote: Remove the batteries from the remote and press and hold the “Setup” button for 5 seconds. This enhancement will be available at no additional monthly charge. X1 Box is connected to the TV using the proper HDMI cable. This link will show you where to find those settings: https://comca. Please let us know if you have any additional questions. I will leave the directions below on how to proceed. However, you can change the recording option to save For 1 Year. Also when I say “Alexa Watch CNBC” it will change the channel but not the input on the AV receiver. It’s possible since you’ve had trouble with that location in the past that it’s an interior cabling issue. When you select a station, instead of that station appearing a different station comes up. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. To use it, connect the IR Extender to the IR In input on the back of the TV Box or TV Adapter. These boxes are giving me problems I've never had in the 30 years before. Make sure you are signed in with your Xfinity credentials. I did that and it worked for a few days, but yesterday the issue returned. The glitch involves the Xfinity X-1 cable box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Our team can most definitely take a further look at this issue. I have X1 system and within the last few days my tv in the living room (wireless) and bedroom (Ethernet) have been freezing every 5 min. Troubleshooting and self-solving many WiFi-related issues in minutes. From the Xfinity X1 Help menu, you can now trigger System Refresh - a multi-check, self-help tool that can fix common account and TV Box issues. Yeah, but X1 DVR and its voice remote offer fantastic functionality. Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. During the day, all channels are fine and our internet signal is never affected. Every button you press on the remote gets sent over to the comcast server, that server tells the box what to do. New customerXfinity rep told me if I want the X1 4K box, it's. Specify recording options to end a recording late, record only. Seeing red and blue lights, however, aren’t the only concern. If you have tried the above steps and haven't had any luck, please feel free to initiate a peer to peer chat with me. A week ago, I stopped receiving some of the channels that I pay for on Comcast. Select a topic from the list below to learn more about account management as an Xfinity-billed subscriber: Signing up for Disney+. So, if the label says HDMI 1, turn your television to HDMI 1. Unplugging the Xfinity Cable Box. Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Fix Your Xfinity Voice Service with the Xfinity My Account App. Anyone having issues getting HD stream with the M1 through Comcast X1 box like this article states?. Before you mount behind the TV, activate the device or remote with line of sight. Sorry to hear about your new cable box. The set of instructions to do so are unique to different. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. You’ll find it near the bottom of your remote. From what i found out, is that in Dunnellon and other surrounding area's you can't use the X1 Boxes, the Installer said because of the Coding or something like that, so X1 Boxes won't work in Dunnellon area. Learn more about your Comcast TV box and download the user manual here. ATV+ working fine from iPad, just fails login on X1 box. The cable will come back but we cannot change channel or look at the guide view, can’t use voice command OR no input is found message OR cable comes back and there’s very very slow response. Available with select Comcast TV packages, the Xfinity X1 cable box gives …. Find outage information for Xfinity Internet, TV, & phone services in your area. Remote Control Buttons Don't Work. Cloud DVR recordings are accessible to view on your X1 DVR TV Box. Check that all the cable connections are secure. 3x more bandwidth than the previous generation. so far I haven't found any issues with the C4 remote skipping channels or anything else. We replaced the box but it still ran hot. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. Can operate two devices at once, such as your TV Box and television. Find help & support articles, chat online, or schedule a call with an agent. If you're an Xfinity TV customer without X1 or Flex, see these instructions to program your remote from your non-X1 TV Box instead. Everything on the remote works perfectly except now the volume, mute, power, and TV inpuit buttons do not work. I have power cycled the main box to …. Every other HD channel seems fine. Here are the steps you need to follow: Unplug your TV from the power source (or hold the Power button for a couple of seconds). Connection Status: Check for outages in your area. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. Comcast is plugging the Walt Disney Co. [Comcast Equip] Worst X1 cable box problems Comcast Comcast’s Xfinity X1 is a TV and entertainment service that you set up through a set-top box with DVR. Happens on the main X1 box and the secondary box. You can also follow the same steps but instead of typing in “1080. The presentation is much improved, but the damn thing freezes up at least once a week. Starting May 31, 2023, customers with the following TV Boxes began to lose the ability to view Xfinity On Demand programming, including subscription On Demand service: All non-X1 TV Boxes. it is authorizing your box for service that is the issue. RNG150 and Pace XG1v1 X1 TV Boxes. COMCAST X1 QUICK START MANUAL Pdf Download. The X1 Box and the TV have been unplugged for several minutes and then plugged back in. ‎Secondary box not working. Support TV & Streaming Xfinity TV Audio Issue Troubleshooting The below information can help you identify and resolve audio issues that you may experience with your Xfinity TV service. Selected your PS5 under the device selection *note if you do not see it, you need to verify that your PS5 is connected to your home network, if not, restart the device or go to the network panel and "forget network" and reconnect it. See if you're able to view other HD channels. RDK-03003 The box has a completely unusable connection with the Comcast network. I called Comcast tech support yesterday afternoon and was told that. Now, one press forward, and it will usually pause for a few seconds, begin to move forward. I am in the Miami, FL market and watching on an X1 box. If none of these suggestions help. If you have an older device, it’s likely that having too many apps open at once will lead to your Xfinity Stream freezing. I took the tv and X1 box to the supply line inside the house and still doesnt work. Xfinity Flex Overview Flex Troubleshooting Tips System Refresh. feedback comments and questions are appreciatedthanks for reading and watchingl. When it comes to customer service, Comcast is one of the most reliable providers in the industry. Pixelation Issues - only a couple of channels. Note: You can also say “Discovery Plus” into your Xfinity Voice Remote to open the app. This usually happens when I'm in the guide. My X1 is doing the exact opposite. Fixed my Xfinity X1 small hd box from freezing often. If you aren’t prompted, proceed to Step 3. This is only an issue on live, HD stream. View Last Watched Programs and Channels on Your X1 Guide. Comcast X1 DVR Cable Box Loud Humming Noise. If your sound bar has one or more HDMI inputs and an HDMI output, that should work connecting the X1 to the input and the TV to the output, but it might not be compatible with 4k if you have the xg1v4 box or Xi6. As far as I know its impossible to uninstall/install. Maybe 4 to 8 years ago Comcast implemented boxes using HDCP version 1. Both your TV and your TV Box will need to be turned on. I plan to monitor this issue for a few days before I call Comcast. Get online support for Xfinity products & services. You can sign in by using your desktop or. During the refresh, your cable box will create a new connection with Xfinity that will flush out most TV signal issues. Here is how you can use it: Press the ‘A’ button as the selection. XG1v4 Comcast Xfinity 4K DVR Set Top Box Unboxing/Comparison. There is a resolution some TVs and audio receivers has issues with. It starts each day around 5:30p and lasts until around 11p. To access Peacock on X1 or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible) or a Flex streaming TV Box. Schedule a program, series, personality or sports team to record. I get nothing but a blank screen. It streams on-demand television shows and movies as well as some live streaming content. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold. Sometimes their remote rebooting is. For anyone who doesn't know, there is a specific X1 driver already. Formerly, one press of the fast forward, and the program would move forward pretty smoothly, at roughly double speed. Click the Account icon and then click Support. The factory reset unpairs your remote and TV Box. One was a 3-way splitter feeding (1) the modem, (2) the X1 cable box, (3) an 8-way splitter feeding all other one-way cable boxes. The LED will blink blue three times to indicate that the remote was reset. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Set Up a New Wireless Gateway or X1 TV Box With the Xfinity …. Some programs can only be recorded on your X1 Cloud DVR rather than on your X1 DVR hard drive. Page 3 Step 2 Activate your service Turn ON your TV. The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast) A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via …. Refresh your account by selecting the Refresh button on-screen. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. The small box would freeze and stutter often and give me connection errors. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Comcast Labs always says the signal …. You can do so by pressing the following button sequence on your Xfinity television remote, “exit, exit, exit, 720”. Pair a Bluetooth device with your X1 TV Box or Flex streaming TV Box. Looking online, it seems to be a common problem on the Comcast/Sony forums. Push the Power Button on your remote to turn your cable box back on. Sign in to the Max app on Flex and X1. If the stream app is having the same issue as the live TV then the problem is on Comcast's side and they will likely correct it on their own. They don't get any pay channels, no on demand and no streaming apps. Sometimes that’s all you need to do. Adding, editing or deleting port forwards. I’m going to experiment with running hdmi to ARC input on Tv instead of the STB input. Ensure that the connections are tight, if applicable. Advanced Settings at the bottom. Here’s everything you need to know it. Comcast Starts Rollout of Disney Plus, ESPN Plus on Xfinity Set-Top Platforms. Unplug the device from the outlet. I have tried rebooting the X1 cable TV box.